connectxsignals
Sign up

Terms of Service

Last updated: 21 June 2026

These Terms of Service (the “Terms”) form a binding agreement between you and ConnectX System Ltd, a company incorporated in Saint Lucia (“ConnectX System Ltd”, the “Company”, “we”, “us” or “our”), which owns and operates the website at connectxsignals.com and the related copy-trading signals platform (collectively, the “Service”). By accessing or using the Service you agree to be bound by these Terms, together with our Privacy Policy, Risk Disclosure, Refund & Cancellation Policy, AML/KYC Policy and Cookie Policy, each incorporated by reference. If you do not agree, do not use the Service.

1. Definitions

  • Signal Provider (referred to in the interface as a “trader”) — a user who publishes a trading signal that others may copy.
  • Follower — a user who subscribes to a Signal in order to have trades replicated to their own connected brokerage account.
  • Signal — a copy-trading strategy published on the Service.
  • Connected Account — a third-party brokerage account that a user links to the Service for the purpose of publishing or copying trades.
  • Platform Fee — the technology fee charged by the Company on subscription revenue, as described in Section 7.

2. Who We Are

The Service is operated by ConnectX System Ltd, registered in Saint Lucia. Correspondence may be sent to legal@connectxsignals.com. ConnectX System Ltd is a technology provider. We are not a broker, dealer, exchange, investment adviser, portfolio manager, money manager, or custodian, and we do not accept, hold, or transmit client trading capital. All trading funds remain at all times in your own account with your chosen third-party broker.

3. Eligibility

You must be at least 18 years old, have full legal capacity to enter into contracts, and not be a resident of, or located in, any jurisdiction where use of the Service is prohibited or where you would be subject to applicable sanctions. You represent that you are not a person with whom dealings are restricted under the laws of Saint Lucia or any other applicable sanctions regime. We may refuse, suspend, or terminate access in any jurisdiction at our discretion.

4. Nature of the Service

The Service provides software that connects Signal Providers and Followers and that automates the replication of trades between Connected Accounts. Signal performance and statistics are presented for informational purposes only and do not constitute investment advice, a recommendation, a solicitation, or an offer to buy or sell any financial instrument. We do not guarantee that any trade will be replicated, nor any particular outcome. You are solely responsible for every trading decision made on your Connected Accounts, including the risk parameters you configure. Please read the Risk Disclosure in full.

5. Accounts and Security

You are responsible for the accuracy of the information you provide, for safeguarding your credentials, and for all activity under your account. You must verify your email address to activate certain features. Notify us immediately at support@connectxsignals.com of any unauthorised use. You authorise us to act on instructions received through your account.

6. Connecting Broker Accounts

To use copy-trading features you must link one or more Connected Accounts. You represent that you are authorised to connect each account and to share the credentials or access tokens required. Source (master) accounts must be live trading accounts; destination (follower) accounts may be live or demo. You remain bound by the terms of your broker. We are not responsible for the acts, omissions, fees, execution quality, or solvency of any broker or third-party platform.

7. Fees, Subscriptions and Commission

Followers pay subscription fees to copy a Signal. The Company retains a Platform Fee of ten percent (10%) of subscription revenue; the remaining ninety percent (90%) accrues to the Signal Provider, subject to escrow and the conditions below. Fees are stated and charged in stablecoin via our payment partner, FintraPay. By subscribing you authorise the applicable charges for each billing period until you cancel. Crypto/stablecoin payments are generally final once confirmed on-chain and are not reversible by chargeback. Cancellations, refunds, and pro-rata adjustments are governed by the Refund & Cancellation Policy.

8. Provider Earnings, Escrow and Payouts

Signal Provider earnings are held in escrow and become eligible for release at the end of the relevant subscription period plus a buffer of seven (7) days, subject to a dispute and clawback window of thirty (30) days. Withdrawals require successful identity verification (KYC), are subject to a minimum amount and a withdrawal fee as published in the Service, and may be limited in frequency. We may withhold, reverse, or clawback amounts in cases of suspected fraud, chargebacks, disputes, or breach of these Terms or of the AML/KYC Policy.

9. Signal Tiers and Verification

Signals are classified into tiers (for example NEW, VERIFIED, and PRO) based on objective criteria such as track-record length, number of trades, and drawdown, and, for higher tiers, manual review. Tier labels describe historical eligibility criteria only and are not a warranty of future performance, a guarantee, or an endorsement. We may re-tier, restrict, or remove any Signal at our discretion.

10. Acceptable Use

You agree not to, and not to permit any third party to:

  • use the Service for any unlawful, fraudulent, or manipulative purpose, including market abuse, money laundering, or terrorist financing;
  • publish false, misleading, or fabricated performance information;
  • circumvent fees, escrow, KYC, sanctions screening, or other safeguards;
  • access the Service by automated means except as expressly permitted, or scrape, copy, or resell platform data;
  • interfere with, probe, or disrupt the integrity or security of the Service; or
  • infringe the intellectual-property or other rights of the Company or any third party.

11. Intellectual Property

The Service, including its software, design, trademarks, and content, is owned by the Company or its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose. All rights not expressly granted are reserved.

12. Third-Party Services

The Service relies on third parties including brokers, trading platforms, the FintraPay payment service, identity-verification providers, and cloud infrastructure. Your use of those services may be subject to their own terms. We are not responsible for third-party services and disclaim liability for their acts, omissions, outages, or failures.

13. Disclaimers

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any signal, statistic, or trade replication will be timely, accurate, or profitable.

14. Limitation of Liability

To the maximum extent permitted by law, the Company and its directors, officers, employees, and agents shall not be liable for any trading or investment losses, or for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or relating to the Service, even if advised of the possibility of such damages. To the maximum extent permitted by law, the Company aggregate liability for any claim relating to the Service shall not exceed the total Platform Fees actually received by the Company from you in the three (3) months preceding the event giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless the Company and its personnel from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your Connected Accounts, your published Signals, or your breach of these Terms or applicable law.

16. Suspension and Termination

We may suspend or terminate your access, or remove any Signal, with or without notice, if we reasonably believe you have breached these Terms or any applicable policy, engaged in fraudulent or unlawful conduct, or created risk or legal exposure for the Company or other users. You may close your account at any time via account settings; subscriptions remain subject to the Refund & Cancellation Policy. Provisions that by their nature should survive termination shall survive.

17. Compliance, AML and Sanctions

Your use of the Service is subject to our AML/KYC Policy. We may require identity verification and source-of-funds information, screen against sanctions and watch-lists, monitor activity, and report suspicious activity to the competent authorities in Saint Lucia, without liability to you and, where required by law, without notice.

18. Data Protection

We process personal data in accordance with our Privacy Policy and the Saint Lucia Data Protection Act 2011.

19. Changes to the Service and to these Terms

We may modify the Service or these Terms at any time. Material changes will be notified by email and/or an in-application notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

20. Governing Law and Dispute Resolution

These Terms are governed by the laws of Saint Lucia, without regard to conflict-of-laws principles. Subject to any non-waivable rights you may have, the courts of Saint Lucia shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

21. General

If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them to an affiliate or successor. Neither party is liable for delays or failures caused by events beyond its reasonable control (force majeure). These Terms, together with the policies referenced above, constitute the entire agreement between you and the Company regarding the Service.

22. Contact

ConnectX System Ltd (Saint Lucia) — general: support@connectxsignals.com; legal: legal@connectxsignals.com.

connectxsignals is operated by ConnectX System Ltd, a company registered in Saint Lucia.